ABSTRACT
This study focused on interpersonal/human relations skills secretaries requires for effective job performance in industries. In the course of the study, related literature were reviewed. A total of 105 copies of questionnaire for both bosses, secretaries and customers was drawn up and administered in selected firms in Enugu Urban and the information gathered were analyzed. It was realized that to be sufficient on-the-job, the secretary must posses or be acquainted with some personal qualities/characteristics that will make her quite unique in the office. The data emphasized that the secretary must posses such technical skills as public relations skills, machine operation skills, shorthand and typewriting skills in order to meet up with the trend of the business world. Moreover, it was found that both the bosses, secretaries and customers perceived the interpersonal/human relations skills as very important. Based on the findings and discussion, recommendations were made.
ABSTRACT
The study was conducted during the dry season in 2016 at the Irrigation Research farm of Institute for Agricultural Research, Sa...
ABSTRACT
The topic of this research work the Influence of Product Packaging on Consume...
Statement of the Problem
Anecdotal evidence suggests that the housing budget of Anambra State is fraught with poor performance, ari...
ABSTRACT
Issue of corruption in Nigeria has been a major concern to all and sundry in the society. The upsurge of this social menace in N...
Background of the study
Following the uncertainties prevailing in the Nigerian business environment today, managers and...
BACKGROUND OF THE STUDY
Information technology has evolved into an essential component of health-care delivery.&nb...
ABSTRACT
The aim of this study is to examine students’ awareness, accessibility and patronag...
Background to the Study
Nigeria is going through hard and perilous times. Nigeria is not alone in these challenges but...
Abstract
Financial Statement Analysis and Interpretation is a very vital instrument of good management...
ABSTRACT
The increasing sophistication of malware has made detecting and defending against new strains a major challenge for cybers...